Customer Service.

Along with competative and affordable pricing, we offer a full suite of service for our customers, including:

  • Evaluate clients for specialized needs
  • Trial fittings and product sampling
  • Labor for warranty repair of defective products
  • Pick-up and delivery of product
  • Billing of primary or secondary payer sources
  • Rework of denied claims
  • Follow-up with physicians (progress and compliance)
  • Cleaning of equipment
  • Loaner products available while your product is in for service
  • Accepting assignment (accepting full payment at the “maximum allowable charge” rate)
  • Emergency phone contact available 24 hours a day

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